Privacy Policy

Last Updated: October 25, 2026

At Courtside Culture, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, place an order, or interact with our services.

Our store primarily serves customers in the United States. As a business based in Germany, we also process personal data in accordance with applicable European data protection laws, including the General Data Protection Regulation (GDPR).

Business Information

Courtside Culture – Augustine Fürst
Augsburgerstraße 676
70329 Stuttgart
Germany
Email: info@courtside-culture.com

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Full name
Billing and shipping address
Email address
Phone number, if provided
Order and transaction details
Payment-related information
IP address
Browser type and device information
Website activity and interactions

Some information is provided directly by you, while other information is collected automatically through cookies and similar technologies.

2. How We Use Your Information

We use your personal information to:

Process and fulfill orders
Arrange shipping and delivery
Process payments and refunds
Provide customer support
Send order confirmations and shipping updates
Maintain and improve our website
Prevent fraud and unauthorized transactions
Send marketing communications where permitted
Analyze website performance and advertising campaigns
Comply with legal obligations

Where the GDPR applies, we rely on appropriate legal bases, including performance of a contract, compliance with legal obligations, legitimate interests, and consent where required.

3. Shopify Hosting

Our online store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and services.

Shopify may process personal information to operate the store, support checkout, manage orders, and provide related services.

Your information may be processed or stored outside your country of residence, including in the United States and Canada.

Where required, appropriate safeguards are used for international transfers of personal information.

For more information, please visit Shopify's Privacy Policy.

4. Customer Accounts

If you create a customer account, we store information necessary to manage your account, including your contact details and order history.

You may request deletion of your account by contacting us at info@courtside-culture.com.

Certain information may be retained where required by law or for legitimate business purposes.

5. Sharing Information With Third Parties

We share personal information with trusted service providers when necessary to operate our business.

These may include:

Shopify – e-commerce platform and store management
MarketPrint – product production and order fulfillment
Shipping and logistics providers – order delivery
Payment processors – secure payment processing
Klaviyo – email marketing
Analytics and advertising providers – website analytics and campaign measurement

Our fulfillment partners receive the information necessary to produce and ship your order.

We may also disclose information when required by law or to protect our legal rights.

6. Payment Processing

Payments are processed through the payment methods available at checkout, which may include:

Shopify Payments
PayPal
Klarna
Credit and debit cards
Apple Pay
Google Pay

Payment information is processed by the relevant payment provider according to its privacy and security policies.

We do not independently store complete payment card details.

7. Email Marketing and Klaviyo

If you subscribe to our newsletter, we may use your email address to send product updates, promotions, and special offers.

Our email marketing services are managed through Klaviyo.

Where required, we obtain your consent before sending marketing communications.

You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or contacting info@courtside-culture.com.

Unsubscribing from marketing emails does not prevent us from sending essential order-related communications.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to provide essential functionality, improve performance, analyze traffic, and support advertising.

These technologies may include:

Essential cookies required for website operation
Analytics cookies
Advertising and marketing cookies
Preference and functionality cookies

Depending on your location and applicable laws, you may be able to manage your cookie preferences or opt out of certain tracking activities.

You can also control some cookies through your browser settings.

9. Google Analytics

We may use Google Analytics to understand how visitors interact with our website.

Google Analytics may collect information such as pages visited, device information, website interactions, and approximate location.

This information helps us improve our website and customer experience.

Google may process information on servers located outside your country of residence.

Where required by applicable law, analytics tracking is subject to your consent.

10. Meta Pixel

We may use the Meta Pixel provided by Meta to measure advertising performance and understand how visitors interact with our website after viewing or clicking advertisements on Facebook or Instagram.

Depending on your privacy settings and applicable law, information about your website activity may be shared with Meta for advertising measurement and related purposes.

11. TikTok Pixel

We may use the TikTok Pixel to measure advertising campaign performance, understand customer interactions, and optimize our marketing activities.

Information collected through this technology may be processed by TikTok in accordance with its privacy policies.

Where required, we provide appropriate privacy choices for advertising-related data processing.

12. Social Media

We maintain social media profiles on platforms including:

Instagram: @crtsideculture
Facebook: courtsideculture

When you interact with our profiles, the privacy policies of the respective platforms also apply.

13. Contacting Us

If you contact us by email or through our website, we collect and process the information you provide to respond to your inquiry and assist you.

We retain correspondence only as long as reasonably necessary for customer service, business records, or legal compliance.

14. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy.

This may include retaining information to:

Complete orders and provide customer service
Maintain business and accounting records
Meet tax and legal requirements
Resolve disputes
Prevent fraud

Retention periods depend on the type of information and applicable legal requirements.

15. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Request restriction of certain processing activities
Request a copy of your information
Object to certain uses of your information
Withdraw consent where processing is based on consent
Opt out of certain uses or disclosures of personal information for targeted advertising

Some rights are subject to legal exceptions, including requirements to retain records for tax, accounting, or other lawful purposes.

To exercise your privacy rights, contact us at info@courtside-culture.com.

We may need to verify your identity before processing certain requests.

Where the GDPR applies, you may also lodge a complaint with a competent data protection supervisory authority.

16. Privacy Rights for U.S. Residents

Residents of certain U.S. states, including California, may have additional privacy rights under applicable state laws.

Depending on whether those laws apply to our business, these rights may include access, correction, deletion, data portability, and opting out of certain forms of data sharing or targeted advertising.

We will process eligible requests in accordance with applicable law.

Where legally required, we will provide additional notices and mechanisms for exercising privacy choices.

We do not discriminate against customers for exercising privacy rights protected by applicable law.

17. International Data Transfers

Courtside Culture is based in Germany and serves customers primarily in the United States.

Your personal information may be transferred between Germany, the United States, and other countries where our service providers operate.

Where required by applicable law, we use appropriate safeguards for international transfers.

18. Data Security

We use reasonable technical and organizational security measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

19. Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided us with personal information, please contact us so we can review the situation and take appropriate action.