At Courtside Culture, we want you to feel confident about every purchase. Please review our return and refund policy before placing your order.

1. All Sales Are Final

All sales are final. We do not accept returns or exchanges for changes of mind, incorrect sizing, or personal preferences.

Please review the product descriptions and size charts carefully before completing your purchase.

2. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact our customer support team at info@courtside-culture.com.

To help us resolve your issue as quickly as possible, please provide:

• Your order number

• A brief description of the issue

• Clear photos showing the damage, defect, or incorrect item

We typically respond to requests within 2–7 business days.

If your claim is approved, we will provide an appropriate resolution, such as a replacement or refund, in accordance with applicable law.

3. Refunds

Approved refunds will be issued to your original payment method.

Once your refund has been processed, please allow additional time for your bank or payment provider to complete the transaction.

4. Order Cancellations

If you wish to cancel your order, please contact us as soon as possible at info@courtside-culture.com.

Because orders may enter processing or production shortly after being placed, cancellations cannot be guaranteed.

If an order cannot be fulfilled, we will notify you and provide any refund required by applicable law.

5. Return Shipping

We do not accept voluntary returns for changes of mind or incorrect sizing.

If a return is necessary because an item is damaged, defective, or incorrect, please contact us before sending anything back.

Our customer support team will provide instructions if a return is required.

Please do not send items to our business address without prior authorization.

6. Your Legal Rights

Nothing in this policy limits or excludes consumer rights or remedies that cannot be waived under applicable law.

Where applicable law requires a refund, replacement, cancellation, or other remedy, those requirements will take precedence over this policy.

7. Contact Information

If you have any questions about your order or our return and refund policy, please contact us.

Courtside Culture – Augustine Fürst

Hauffstraße 18
71229 Leonberg
Germany

Email: info@courtside-culture.com